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Terms and Conditions

Policies and Terms and Conditions at EDCskincare.com

Please carefully read the following Terms and Conditions for EDCskincare.com ("Website", "Our Store"). We reserve the right, at any time, to modify, alter or update these Terms and Conditions. By using our Website, you agree to these Terms and Conditions and to be bound by any modifications, alterations or updates. These Terms and Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether EDCskincare.com signs them or not.

STORE POLICIES
Please note that you must contact customer service within 30 days of purchase regarding product issues or delivery status.  We are not responsible for such issues if contacted after 30 days from the date of purchase.

Purchasing Guideline
  • Purchase of physician strength medical skincare products may require a physician consultation.  It is recommended that you have a skincare consultation with a trained EDCskincare.com skincare professional in order to select the best products for your skin type.
Order Processing
  • We only accept orders within the USA.
  • Orders are charged at the time of order placement.
  • Orders are usually processed and shipped in 1 to 2 business days. Average delivery time is 3-8 business days depending on location.
  • In the event adjustments to your order are necessary, applications of coupons, gift certificates or product adjustments, requests must be made prior to shipping.
  • Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Shipping
  • All orders under $49 in the U.S. are eligible for $5 flat rate shipping.
  • All orders over $49 in the U.S. are eligible for FREE shipping.
  • We ship with either USPS or FedEx, depending on the specified shipping address.
  • We cannot guarantee when an order will arrive, and we encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
30 Day Return Policy
  • We will gladly accept the return of (1) unopened items in the original seal and packaging and (2) defective items within 14 days after RMA# is issued and within 30 days from the shipment receipt date. All return items are subject to inspection to ensure that they are unopened and in their original seal and packaging.
  • Customers are responsible for return shipment charges, unless otherwise stated in written format by EDCskincare.com. We are not responsible for returned items that become lost or damaged in transit. We recommend sending the return merchandise using a shipping method with tracking number to ensure the package is not mishandled by the return shipping carrier.
  • To make a return, please email support@edcskincare.com for RMA# (Return Merchandise Authorization Number) and instructions. Return shipments received without an RMA will not qualify for credit.
Backorders
  • In the rare case that an item becomes backordered, a notification email will be sent to you. Backordered products are usually shipped within 7-14 business days unless otherwise noted on the product page.
  • Purchase of backordered products will be charged at the time of the order. This helps us secure the backordered products from the manufacturer as soon as the products become available.
Best Price Protection
  • All purchases at EDCskincare.com qualify for our best price protection - if you find a lower total purchase price for the same product from another official authorized dealer website within 15 days of purchase, we will refund you 100% of the price difference.
  • Total purchase price includes product, discounts, value of gifts, and any shipping and handling fees.
  • Product must be identical, including size, lot, and gifts with purchase.
  • Official authorized dealer websites must be incorporated businesses on the approved dealers list of the manufacturer and does not include auction websites and individuals.
Taxes
  • We will automatically charge and withhold the applicable sales tax (9%) for orders to be delivered to addresses within the same state (California). For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
Gifts with Purchase
  • We reserve the right to substitute and/or upgrade the gifts with purchase in your order to items of equal or greater value at no additional charge and without further notice.

ADDITIONAL TERMS AND CONDITIONS

Copyright and Trademark
  • Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of EDCskincare.com, Copyright © 2009, ALL RIGHTS RESERVED.
  • You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.
  • No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission.
  • Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
  • All rights not expressly granted herein are reserved.
Links
  • This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Website Contents
  • The information, services, products offered for sale and materials contained in and/or advertised, including, without limitation, text, graphics and links, are provided on an "As Is" basis with no warranty.
  • In addition, EDCskincare.com and its suppliers do not represent or warrant that the information provided on the Website is accurate, complete or current.
  • Price and availability information is subject to change without further notice.
Typographical Errors
  • In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we have the right to refuse or cancel any orders placed for product listed at the incorrect price, and we have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account in the amount of the incorrect price
Governance
  • EDCskincare.com is created and controlled by Iconomy Ventures, Inc. in the State of California, which has governance over these terms and conditions.
Limitation of Liabilities
  • IN NO EVENT SHALL EDCSKINCARE.COM OR ANY OF ITS AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE WEBSITE.
Disclaimer
  • TO THE MAXIMUM EXTENT PERMITTED BY LAW, EDCSKINCARE.COM AND ITS SUPPLIERS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS.
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